Frequently
Asked Questions
1.
Do I have to send documents outside the country
for processing?
No, gone are the days where you actually had to
ship the document overseas. This method is not only
expensive, but also risky in terms of losing the
documents.
We eliminate all the risk and extra cost by giving
you a choice of:-
- Locally scan your documents & upload to a
secured FTP server in electronic TIFF images.
We will provide you the initial onsite assistance.
- Courier paper document by trackable method
like Fedex, UPS etc. to
Rely Services Inc.
2354 Hassell Rd, Suite B
Hoffman Estates, IL - 60195.
- Email and Fax in some cases.
2.
What about customer support?
We will assign a customer support to your account
that will handle all your queries by phone, email
or fax from our offices in US between 8:00 am to
5:00 pm CST. You will have a single point of contact
who can take decisions based on your requirements.
3.When do I use Onshore
Services and When to use Offshore Services?
Mostly Onshore services are used
when client needs to be have the data entered
within contigious US states and client is not
comfortable to outsource work outsource outside
US. Drawback of this approach is higher project
cost when compared with Offshore cost.
Offshore option is choosen to
lower the cost of work and still maintain the
same level of accuracy, security and quality of
data. Using location like India which is known
for quality education has made available cheap
but competent and talented manpower. Salaries
and other expenses are thus 40-50% lower than
compared to most of the developed America &
European countries. Advent of Electronic data
exchanges have helped leverage this global advantage
to your business needs.
4.
How do I pay you for your services?
Payment will be accepted in US by Check, Wire Transfer
or Credit Card. All financial transactions processing
will be done in US and in US dollars.
5.
Why might I need your services?
In this Competitive market, your business is either
lean, mean and effective or you risk being perished
from the market. Outsourcing to us will free your
resources to focus on core functional areas for
growth.
6. Why should I outsource
when I can hire someone to do it internally?
The following is a quote from Bill Gates from
an April 1999 issue of Time.
"As a business manager,
you need to take a hard look at your core competencies.
Revisit the areas of your company that aren’t
directly involved in those competencies, and consider
whether Web technologies can enable you to spin
off those tasks. Let another company take over
the management responsibilities for that work,
and use modern communication technology to work
closely with the people - now partners instead
of employees are doing the work. In the Web work
style, employees can push the freedom the Web
provides to its limits."
7. I’m interested.
What steps can I take?
Use any one of the methods that is convenient
to you by visiting this page contact
us…
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