How Secure is YOUR Security?

How Secure is YOUR Security?

Moving your non-core business functions to a Business Process Outsource firm is becoming more and more popular, and affordable. And both the scope and quality of BPOs work product has dramatically increased. The stereotypical call centers of the last century have given way to a modern, savvy, tech industry. BPOs offer everything from Data Entry Services, Back Office Support, Data Conversion, Data Processing, Data Management to Document Digitization across many industries including healthcare, mortgage, insurance, finance, logistics and so on. It’s a diverse, professional, highly competitive service-oriented industry.

And like many industries, Data Security is of prime concern.

How secure is your security?

When considering a partnership with a Business Process Outsource firm, your first thought might be along the lines of “can I trust my data to a third-party”? and that’s a perfectly legitimate concern.

In this age of massive hacks and data ransoms, everyone is taking a fresh look at security. How secure is your data right now? Stored on your own servers? How often do you test your security? Do you have in-house IT specialists or contract players?

Everyone is concerned about security, yet despite herculean efforts, breaches still occur. The truth is there may be no bulletproof security system to protect data. But there are ways to reduce risk and stay one step ahead of the bad guys.

BPOs are strongly motivated to be at the leading edge of tech security, because their reputation depends on it. A security breach would be devastating for both their client and their own reputation. So, they are always looking for ways to improve and are constantly innovating security protocols just like giant multi-national corporations.

In other words, BPOs have the access and resources to state of the art security that you can’t afford. Period.

Besides some proprietary technical practices, innovative software and highly trained, experienced professionals, the best of the BPOs also use:

• A dedicated Information Technology team that knows your data and your business practices inside out. They’re experts at encryption and monitoring and they’re on watch every hour of every day. We know that the attacks will come, usually it’s just a matter of time. And it’s most often completely random. Your business might be the most benign operation on earth and could still be a target for a hacker, “just to prove it can be done”.
• Not only are they capable of thwarting outside attacks, but they can spot a looming internal problem- server or network distress that can lead to an outage or crash. Security isn’t a wall, but an integral part of your data structure.
• This team also offers complete transparency in their methods and results. Their books are open to client scrutiny at any time. And they are accountable for any action taken.
• BPO data teams are usually ISO Certified. “ISO 9001 Certified” means an organization has met the requirements in the ISO 9001 Quality Management System. ISO refers to International Organization for Standardization. It is an independent organization that provides standards in terms of quality, safety, and efficiency of products and services provided by businesses.

Usually there are other security protocols such as restricted areas where no personal mobile phones, tablets, USB drives or computers are allowed. Legal agreements that carry a hefty fine for violations by employees. Paper shredding as a standard practice.

All of these policies underline the priority that Data Security has in the world of Business Process Outsourcing.

And more to the point of this discussion, the Data Security that a BPO service provider such as Rely Services can offer far outstrips the capabilities that most businesses currently have in-house. And it’s security that’s far beyond the financial means of 90% of enterprises worldwide. Rely Services is here to give you and your staff the opportunity to concentrate on your core business! We’ll handle security! Contact us and see what a difference we can make for you!