Why Should Lenders Use Mortgage E-Closing In The Digital Era?

By: Michael Tetrick Feb 28, 2022

Mortgage E-Closing? What's that? Know the answer? How about it saves time, generates more income, creates fewer errors, streamlines the entire process, just about anything that needs to be done in the closing? Doing it with E-Closing makes it better! Mortgage Loan Processing is quickly jumping to total digital Mortgage Process Automation. And with good reason. Moving to Digital Mortgage is happening as fast as the regulators will allow. If all of this sounds intimidating, there are solutions – new hiring of skilled processers, training existing processers, partnering with someone that can do all of these new digital functions, and Outsource Mortgage processing.

But wait, what the heck is E-Closing? Well, simply put, E-Closing is a closing that is carried out digitally. Why is that better? It's more accurate and takes less time and resources, and it's also more environmentally friendly and less confusing for the new homeowner.

Mortgage E-Closing Has Revolutionized The Final Link in The Processing Chain.

Like everything else it touches, digital communication in the real estate sector has reimagined the process. Thanks to Covid 19, buyers, sellers, lenders, and brokers had to develop a way to safely carry out real estate transactions with as little face-to-face contact as possible. The result was virtual tours, zoom conferences, digital applications, and finally, E-Closings. And while E-Closing has been used for years, the Pandemic kicked the process to the front of the line.

As a result, with more and more of the process going digital, processing has become very different. Oh, the same parts are all there, but accessing them, reviewing them, and signing them has dramatically changed. From application to closing, entire mortgages have gone digital! Mortgage E-Closing!

  • Facilitating A Safe Process The Pandemic changed people's daily behavior--from shopping to school and work, attending social events, and buying a home; because of all that we do online, buying a house isn't a far leap. In fact, given a choice, most home buyers would prefer to go through the closing process online and not in person.
  • Reducing The Wait With the low-interest rates and new reasons to relocate, lenders were swamped with loan applications. One of the reasons they've been able to keep their heads above water was the time saving available only with E-Closing. Not having to physically transport the many documents alone saved thousands of person-hours. And when you reduce the wait, you reduce the stress. The home-buying adventure is stressful enough; the waiting for documents didn't help.
  • Brick And Mortar Vs. Online The difference in speed between the two is mind-blowing—the ease of exchanging documents like night and day. The accuracy of the digital process blows away the paper-based. Once borrowers experience a digital process mortgage loan, they won't go backward.

But hold on, wasn't there any trade-off in going digital? Well, yes.

  • Lenders took a lot of time to streamline the new digital process, and until it was improved, there were some unhappy borrowers.
  • There was such urgency in implementing the digital process that borrowers and lenders hit some unexpected bugs as the system shook.
  • Maybe the biggest stumble was the lack of personal contact. Right, the very thing everyone wanted to avoid turned out to be a critical factor in borrower trust.

Digitizing the mortgage industry for future success

So, E-Closing is the wave of the future. Once the Pandemic is fading in the review mirror, will the traditional practices return? Or is it?

Probably not. After some growing pains, E-Closing has proved to be a very valuable tool and one that is likely to stay. It's efficient. It was less expensive. It reassures clients worried about infection. It reduces waste. It facilitates business overhead. In fact, once up and running, it's more than a significant saving.

So, you invest in this new technology, what can you expect from that investment? Well, if you did your homework, made all the right choices, you can count on doing better than your competition. But if there were bugs that had to be worked out or some delay in training operators, your initial costs might push the break-even point further down the road.

But if you decide to upgrade your processing systems without spending a lot of money on hardware or software, training new employees, hiring them, and doing benefits for them, that path might still not be the best choice.

How mortgage e-closing is quickly becoming a business?

Like any new tech, Mortgage E-Closing is here because there's a need for it. Start-up costs and personnel training are expensive, and the time it takes to ramp up will put off the gains streamlining your mortgage process will eventually bring. But the cost may be beyond the reach of many smaller lenders and brokers. The best choice might be to Outsource the entire closing process. What does that look like? Well, a little like the following.

You'll be working with

  • Experienced Professionals Cross-trained in many skills, so your project stays on track
  • Scalable Services So, your Outsource partner will always have the resources to fit your needs.
  • Cost-Effective Services Since you use just the resources you need, there's less waste.
  • Data Security Your outsource partner will be able to offer security measures that you probably couldn't afford on your own.
  • Accurate and Efficient You'll be collaborating with a highly trained team with proven industry experience.
  • Latest Tech You won't have to invest in tech; your outsource partner comes with the latest
  • 24 / 7 Support You'll never suffer from a service outage. Outsourcing firms routinely offer redundant services.

So, embrace the new, but take a partner to this new world of E-Closing, and see how painless the transition can be. Talk to a professional outsourcing firm today!

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